Privacy Policy

Introduction:

Thank you for visiting www.dawaiwale.in (the "Website" and "Mobile Application"), operated by Radhey Radhey Medical and General Store ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through the Website.

Information We Collect:

When you visit our Website, create an account, or place an order, we may collect personal information including but not limited to:

• Name
• Email Address
• Address
• Phone number
• Location with pin code
• Prescription details for prescribed medicines

How We Use Your Information:

We use the information collected for the following purposes:

• To process and fulfill orders
• To communicate with you about your orders and account
• To provide customer support
• To improve our products and services
• To comply with legal obligations

Information Sharing:

We may share your personal information with:

• Third-party service providers who assist us in operating our website, conducting our business, or servicing you
• Law enforcement or government agencies in response to lawful requests or legal processes

Data Security:

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Retention Of Data:

We retain Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary and is permitted by applicable law. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

Deletion Of Data:

You may request deletion of your account and associated personal data at any time through the following methods:

• Within the app: Go to Account Settings and select "Delete Account."
• Via our website: Visit www.dawaiwale.in or contact us directly using the details provided in the "Contact Us" section of this Policy.

We will process your deletion request within 30 days. Please note that certain data may be retained even after deletion where required by applicable law, for regulatory compliance, fraud prevention, or security purposes.

Children's Privacy:

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Radhey Radhey Medical and General Store
33 Kiran Vihar Mansarovar
Jaipur, Rajasthan 302020
Phone: 9887738659