1.1. You must be at least 18 years old to use this Website or make purchases from the Company.
1.2. You agree to provide accurate and complete information when creating an account or making purchases on the Website.
2.1. The Website offers online sales of pharmaceutical products provided by Radhey Radhey Medical and General Store.
2.2. All products are subject to availability, and the Company reserves the right to limit quantities or discontinue products at any time without prior notice.
2.3. The Company makes every effort to ensure that product descriptions and images are accurate. However, errors may occur, and the Company does not guarantee the accuracy of such information.
2.4. Any “alternative” or “substitute” product shown on the Website is provided for informational purposes only and does not constitute medical advice.
2.5. Alternative products may sometimes be incorrect or may not be an exact match in terms of composition, strength, brand, or suitability for you. You must not rely on the alternative suggestion as a confirmed or guaranteed substitute, and you should confirm its suitability with your prescribing doctor or a qualified healthcare professional before switching.
2.6. By selecting the “switch to alternative” option, you acknowledge that you are choosing the alternative at your own risk, after being satisfied about its correctness and suitability, and the Company shall not be responsible for any consequences arising from such substitution.
2.7. All content on the Website, including product details, alternatives, recommendations, and other information, is provided for general informational purposes only and is not intended to be, and shall not be treated as, medical advice, diagnosis, or treatment. You should always follow your doctor’s prescription and consult your doctor or a qualified healthcare professional before making any changes to your medication, including switching to an alternative product.
3.1. By placing an order on the Website, you are making an offer to purchase the products at the specified price, subject to these terms and conditions.
3.2. Payment for orders must be made through cash on delivery (COD) or UPI on delivery.
3.3. The Company reserves the right to refuse or cancel any orders, including those with inaccuracies in product descriptions or pricing errors.
4.1. In order to purchase drugs and pharmaceutical products that require a valid prescription, you are required to upload a scanned copy of the valid prescription on the Website.
4.2. The Company will verify the prescription provided by you, and in case of any discrepancy observed, the order may be canceled.
4.3. The delivery of your order is not in the Company’s control, and the Company shall not be responsible for any delay.
5.1. The Company offers delivery services to locations within the designated service area.
5.2. Delivery times are estimates and may vary depending on factors beyond the Company's control.
5.3. The Company is not liable for delays or failures in delivery caused by circumstances such as natural disasters, accidents, or other events beyond its reasonable control.
6.1. To the extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products.
6.2. In no event shall the Company's total liability exceed the amount paid by you for the products or services purchased from the Website.
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of India.
7.2. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan, India.
If you have any questions or concerns about these terms and conditions, please contact us at:
Radhey Radhey Medical and General Store
33 Kiran Vihar, Mansarovar
Jaipur, Rajasthan 302020
Email: [email protected]
Phone: 9887738659